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Here is what some of my clients say about me (further clients are listed below):

Angela Tauro, Chief Human Resources Officer ZFV Unternehmungen: “Claudia gives resilience workshops and individual coaching sessions at ZFV Unternehmungen – the latter also at executive level. Claudia has a very good sense for people at all levels of the hierarchy and with her great empathy and her direct but always appreciative manner, she is able to encourage them to reflect and work on themselves. On several occasions, I have experienced that Claudia’s coachees showed lasting positive changes in their behavior. Claudia’s resilience workshops are professionally sound, stimulate thinking and trigger many changes through her pragmatic, practical approach laced with humor. There are participants who even say that her resilience workshops have been “mind changing”. I can recommend her as a coach and trainer at any time and look forward to further good cooperation.”


Ann-Kathrin Greutmann, responsible for Diversity & Inclusion at Zürcher Kantonalbank: “Working with Claudia Kraaz is an enriching experience. The way she tackles issues and tailors her approach to individual requirements is an expression of her absolute professionalism. She understands the needs of each individual she works with, addresses them in a targeted manner and delivers on their wishes. Claudia has given presentations and held a wide range of seminars and workshops at Zürcher Kantonalbank on the topics of health and resilience. She always engages with people very openly and shows an interest in them. As a person, a woman and a mother with excellent professional qualifications and a business background, she really knows what she is talking about when it comes to resilience. I greatly value my working relationship with Claudia, an honest and genuine individual who always challenges us a company and helps us to think and move ahead. I have no hesitation in warmly recommending her!”


Chantal Büchi, Head of Human Resources and a member of the Executive Board of Zühlke Engineering: “I know Claudia very well and have worked with her on many occasions. She is an absolute professional, very clear and focused, and she masters every situation. I particularly appreciate the fact that as a coach, she can draw on her extensive experience. With her professional background as a member of senior management of a major Swiss bank and other companies, she has a deep understanding of all the potential challenges and conflict situations that exist. Combined with her great empathy, these qualities enable her to gain a full understanding of her clients and to pick up from where they stand. I have observed lasting improvements in the case of many individuals she has coached. Claudia really makes a difference and brings about change. I also repeatedly hire Claudia to hold training courses and workshops, which she runs in a very practical, targeted and caring manner.”


Anja Hauser, Human Resources Director at SV Hotel AG: “In my HR role, I am always looking for coaches for our management teams or for trainers for workshops about different topics. Claudia Kraaz was recommended to me by someone in my network and I contacted her to enquire about management coaching. Our cooperation grew rapidly – in addition to providing coaching, she has also run seminars and workshops for me. I like to call on Claudia when I am unable to make progress with difficult HR cases and I need an external perspective. She tackles her work in a very targeted and professional manner, displaying a high level of empathy, and she develops constructive solutions. Claudia’s many years of professional experience and her deep leadership knowhow set her apart from other coaches and make her an important sparring partner. Claudia is now an indispensable part of my professional network. The collaboration with her, and the input she provides, are extremely valuable and I have no hesitation in recommending her.”


Ulrich von Allmen, Director of Care/MTT and a member of the Extended Executive Board of Inselspital, Berne: “Ms Kraaz conducted workshops on the topic of resilience for the entire Care/MTT management team of the Insel Group, demonstrating considerable expertise and empathy. She excelled when it came to explaining the entire scope of resilience and to then formulating coping strategies for groups and individuals. Ms Kraaz is able to draw on her extensive knowledge and experience in this context. It was a pleasure working with her!”


Claudia Menzi, HR Performance & Compensation Expert and Head of Occupational Health Management at Generali: “I came into contact with Claudia Kraaz when looking for a keynote speaker for our Health Day. Claudia’s interactive presentation about resilience inspired our employees at every level of the company – right up to the Executive Board. Our employees really appreciated her genuine and direct manner, combined with her wealth of experience in the business world. Claudia’s presentation enriched our Health Day and was, for many participants, the highlight of the event.


Client List

Actelion Pharmaceuticals

AO Foundation

AXA Winterthur


Bank Zimmerberg


Boston Consulting Group

Basler Kantonalbank

Bank Cler

Bank Julius Bär

Credit Suisse


Ergon Informatik


Falcon Private Bank



Goldman Sachs

Grass & Partner




ISS Facility Services

Jacob Holm & Sons





Lindenhof Group


Neue Aargauer Bank

NEWI Network of Female Water Engineers




SIZ Care Convention



Switzerland Convention & Incentive Bureau

Takeda Pharmaceuticals


Thurgauer Kantonalbank


Zürcher Kantonalbank

Zuger Kantonalbank

Zühlke Engineering


Naturally, I also provide coaching for individuals who are facing challenges in their professional or private lives.

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